Effective Date: July 23, 2024
CoinDot.me (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our platform (“Platform”).
Information We Collect
We may collect the following types of information when you use our Platform:
- Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, IP address, phone number (optional), and government-issued ID (if required for compliance).
- Usage Data: This includes information about how you use our Platform, such as the pages you visit, the features you use, and the time you spend on the Platform.
- Transaction Data: This includes information about your transactions on the Platform, such as the type of transaction, the amount involved, and the counterparty.
How We Collect Information
We collect information in the following ways:
- Information you provide: You may provide us with personal information when you create an account, contact us, or use certain features of the Platform.
- Information collected automatically: We may collect usage data and transaction data automatically when you use the Platform.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain the Platform
- To process your transactions
- To communicate with you about your account and the Platform
- To personalize your experience on the Platform
- To comply with legal and regulatory requirements
- To prevent fraud and other illegal activities
Legal Basis for Processing Your Information
We process your information based on the following legal grounds:
- Contract: When you use our Platform, you enter into a contract with us. We need to process your information to fulfill our obligations under that contract.
- Consent: In some cases, we may ask for your consent to process your information. You can withdraw your consent at any time, but this may affect your ability to use the Platform.
- Legal Obligation: We may need to process your information to comply with legal and regulatory requirements.
- Legitimate Interests: We may process your information for our legitimate interests, such as preventing fraud and other illegal activities, and improving the Platform.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or until you request its deletion.
Your Rights
You have certain rights under EU data protection law, including the right to:
- Access your personal information
- Rectify inaccurate personal information
- Erase your personal information
- Restrict the processing of your personal information
- Object to the processing of your personal information
- Data portability (receive your personal information in a structured, commonly used, and machine-readable format)
You can exercise these rights by contacting us using the contact information below.
Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@coindot.me
Additional Notes
- This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) of the European Union.
- You may need to provide additional information to comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
- We may use third-party service providers to store and process your information. We will only use service providers that have appropriate security measures in place.